Terms & Conditions

This is a list of our terms and conditions. All purchases are in Sterling, the following cards are accepted:- Mastercard, Visa,Delta,Switch,Maestro,Solo,Electron and JCB. We also accept payment by cheque.

All items that are not in stock will be back ordered and payment will not be taken until the goods are dispatched. If you prefer you can order by telephone, fax or over the internet.

We operate a PRICE MATCH policy if you find goods cheaper including postage/delivery and free regrind we will either match it or beat if it is financially viable for us to do so. You must supply proof of the cheaper advertised price.

DELIVERY CHARGES.

Delivery charges are based on weight. Small items are sent by 1st class post  the minimum charge for post and packing is £3-00. All skates and larger equipment are on next day delivery by courier. The charge for this service is £10-00. However on skates or equipment  over £100-00 plus vat (£117-50) will be sent  Free of charge. (FREE DELIVERY ON ORDERS OVER £100 PLUS VAT DOES NOT APPLY TO INTERNATIONAL ORDERS,OR OFFSHORE ISLANDS OR NORTHERN IRELAND ORDERS).

If the item you order is in stock then delivery should be on our next day service. If we don't have it in stock then provided our suppliers have it in stock then delivery should be in 4-5 days. Anything else would be on back order and you would be notified of the expected delivery date by e mail.

All deliveries by courier have to be signed for, if there is no one at home the driver will leave a card. Please note that GOODS WILL ONLY BE DELIVERED TO THE BILLING ADDRESS OF THE CARD USED FOR THE TRANSACTION.

Back Orders.

If an item is not in stock, we will back order it for you should you wish. However you will be e mailed to give the option to cancel the order.

Tax Charges.

For all orders from the UK or the EU Vat  will be levied at 17.5% where appropriate.

Guarantees.

All clothing and equipment are guaranteed for 90 days from the date of purchase, subject to normal usage for the product and a receipt showing the date of purchase. The defective parts will be repaired / replaced at our discretion. Items worn out through general use are not covered by warranty.

All skates are guaranteed for 90 days from date of purchase. This covers manufacturing  defects and not normal wear and tear. Some skate blades are warranted for 12 months against breakage please contact us for details.

In line skates, skate boards are not covered for breakage due to excess wear due to the nature of the sport.

Ice hockey sticks,shafts and stick blades are not guaranteed due to the nature of the sport.

Privacy Policy.

We do not disclose information to anyone else. Cookies are only used on the Skaters Edge site to keep track of your shopping cart items. We also store your delivery address and keep your details securely so we can contact you with special offers etc.

RETURNS POLICY.

EXCHANGES.

If you find that your skates don't fit then provided they have not been worn and are unmarked then we will exchange them for a different size or refund you should you so wish. (We do not refund postage costs incurred) All items have to be returned in as new condition in their original boxes. (we allow up to 28 days for  an exchange or refund.)

POSTAGE COSTS ARE NON REFUNDABLE.

If you need to return the skates for a different size we would suggest you post them back to us (1st class parcel post is the cheapest method) we would advise you to take out  the optional insurance. Please wrap the box securely in brown paper to protect the box. You will be responsible for the postage for the replacement skates.

RETURNS FOR REFUNDS.

Should you wish to return an item(s) for a refund ,providing you paid the postage we will refund the full value of the item. However if you received free postage there will be a return to stock charge of £7-99 which will be deducted from the refund amount. This applies to all items over £117-50 inc vat or £100-00 for non vat items.

If you return goods that are faulty or that we had sent in error then we will refund your return postage costs for standard delivery by 1st class post.